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Posts Tagged ‘security’

Ben KeenerIn Know Thy Backups – Part I, we started discussing the most common strategies of backing up your data, and before we continue that discussion, I should clarify that we’re not talking about hardware configurations like RAID or backup products like Evault and Data Protection Servers. These backup schemes can be executed without spending a dime on additional equipment or resources. While there are best practices and recommendations for making backups and keeping them safe, if your budget is limited, you can protect and preserve your data using one of these schemes on your local workstation or on a secondary drive in your server.

When we looked at the full server and simple incremental backups in our previous post, we noticed a significant limitation: losing a single backup can be catastrophic to restoring data. In the next two schemes, we’ll evaluate solutions that protect us from this vulnerability.

Differential Incremental Backups

A differential scheme requires a full backup reference point and then makes a backup of all changes to the server from that reference point on each subsequent backup. This method requires more storage space than incremental backups but generally doesn’t need as much space as a full backup.

Based on the volume of changes made between the first backup, the reference point and the current backup, differential incremental backups may require additional server resources than an incremental backup. Simple and multi-level incremental backups constantly update the reference point with minimal load, while differential backups update the reference point with a new full backup.

Example: Differential Incremental Backups

As in the previous example, I am using a schedule of backups that starts with a full backup on Sunday, with additional backups on the following days. This time, I’m using differentials. Let’s say that on Thursday I find some inconsistencies in the database when compared to the paper files I received from a vendor. After investigating, I find that my database is corrupted. I determine that I will not be able to recover the database as it is, so I review my backups.

Somehow, I cracked the DVD that my Tuesday backup was stored on, but all of the other discs are here. I start by restoring the Sunday backup and then the Wednesday backup, hoping the corruption occurred after the backup was made. Thankfully, the restoration works, and we are up and running again after losing minimal data. If I had been using simple incremental backups, I would have been able to restore only up to Monday because Tuesday’s backup disc was broken.

Multi-level Incremental Backups

There’s a more granular and robust backup scheme that is less vulnerable than simple incremental backups and less server-intensive than differential backups: The multi-level incremental backup. Multi-level increments assign a level to each backup and then make a comparison against the last lower-level backup made. Only the changes between the reference point and the current data are saved.

This arrangement allows you to design a backup scheme around your needs and the capabilities of your server, and you can decide how many backups you will need for a full restoration to the latest restore point. You will control the number of backups required for a given restore by determining the number of levels in the system. In the event of a disaster, you need a single backup of each level, and each higher level backup must use the lower level as its reference point.

Example: Multi-Level Incremental Backups

This time I am in charge of a Sendmail server that is always under heavy stress. Because this server is extremely important to my business, I need to ensure both its availability and responsiveness at all times. I also need to maintain archives of the e-mail on the server. To do this, I decide to implement a multi-level incremental backup scheme since I need more granular backup configuration that does not generate a great deal of load on the server. This scheme meets that need. It still retains the weakness of incremental backups, but I partially mitigate those weaknesses with scheduling.

At the first of every month, a full backup is scheduled. This is my Level 0 backup, and it is named level0.name of the month. The following day I run a Level 1 backup. This backup holds only the changes since the most recent Level 0 copy called level1.first.name of the month. The subsequent days of that week, I create a Level 2 backup called level2.first.day of the week.name of the month. This process continues until the Sunday after the first Level 2 backup.

On the next Sunday, I make another Level 1 backup called level1.second.name of the month. The subsequent days of that week, I make Level 2 backups called level2.second.day of the week.name of the month. I continue in this vein with every Sunday being a Level 1 backup and the rest of the week being Level 2 backups until the end of the month. On the first day of the next month, I start all over with another Level 0 copy.

I make certain to save multiple copies of the files after I test the archive. I also check to be certain it’s not corrupted, to minimize the risk of data loss through a faulty archive. This scheme allows me to restore to any point within the month in just three steps, as long as all of the archived backups work.

If I need to restore the data from April 17, 2009, I would need the archives for level0.april, level1.third.april, and level2.friday.third.april. I would restore them in sequence from Level 0 to Level 1 to Level 2.

Choosing Your Backup Scheme

As I said in the beginning of this post, these backup schemes are available to you without the use of an additional server or any expensive backup management software. All of the above are viable options for making your backups; however, not every scheme is perfect for every situation. You should review your requirements and the available resources to determine which scheme best fits your needs.

-Ben

Todd MitchellThe Planet has five core values. We are quizzed about them at companywide meetings, and they permeate our daily operations. I recently came across a passage when rereading “The Art of War” that may serve as a secondary set of core values for the team that handles The Planet’s new Alpha Professional Managed Dedicated Servers offering:

Now there are five matters to which a general must pay strict heed. The first of these is administration; the second, preparedness; the third, determination; the fourth, prudence; and the fifth, economy.
Wu Ch’i (430 – 381 BC)

Each one of the elements Wu mentions can be interpreted differently depending on the situation. Given that I work with the team that recently launched Alpha Professional, I can’t help but draw parallels. If you missed our press release on January 12, let me recap this new service offering:

Staffed around the clock (24×7) by dedicated and certified (RHCE, MCSE, CCNA) system administrators, The Planet has created a new business-class service offering that our clients have been asking for. The Alpha Professional feature set includes:

  • First-call resolution: When you need a certified team of experts to take personal ownership of support incidents for your most important servers, Alpha Professional is ready to respond. You make one call, and the issue is resolved.
  • One-hour hardware replacement Service Level Agreement (SLA): The Planet’s one-hour hardware replacement SLA provides you with peace of mind. If your server or any of its hardware components fail, we will replace them within one hour.
  • Managed Backup: If you require a restore or you’d like to modify your backup scheduling, our team is available to assist you around the clock. Twenty GBs of high-availability redundant storage is included with Alpha Professional, and plug-ins for MySQL, Microsoft SQL, Exchange and SharePoint are available at no additional cost.
  • Server Monitoring and Reaction: Our team of monitoring engineers is constantly on standby, watching for service notifications from your server. If a critical fault is detected any time of day, they immediately jump into action to resolve the service issue. In the event the service issue is lasting longer than anticipated, our team will reach out to your designated contact(s) to provide updates and guidance on a correct course of action and ETA on a resolution.

The Alpha Professional service package is available on virtual and private racks or on a per-server basis at $125 per server per month, so you can buy the service for the servers that are critical to your business. Other hosting providers require this kind of coverage on your entire installation, but we understand that you might not need us to monitor or run regular backups on your sandbox environments or your development servers, so you shouldn’t be required to add the service to those servers if it doesn’t fit your needs.

Managed Dedicated Servers or Managed Hosting?

So now we have Alpha Professional Managed Dedicated Servers and Managed Hosting. They are two very distinct offerings linked by the generic-yet-fitting-in-both-cases term “managed” in their names. Managed Dedicated Servers is focused on your infrastructure. Managed Hosting is focused on your environment.

Managed Dedicated Servers ensure the uptime of your critical hosting infrastructure — including servers, firewalls, load balancers, etc. — and we allow you to manage everything from the operating system up.

Managed Hosting is a complete soup-to-nuts service offering in which your dedicated team has an intimate knowledge of your applications and databases. The Planet’s team will maintain a continuous conversation with you to tweak your systems, scale your installation and plan for the future. If you have database issues or you find your application is loading slowly, the Managed Hosting team will work through these issues with you. For a complete side-by-side breakdown of features by service type, visit http://www.theplanet.com/hosting-services/.

If you haven’t done so already, you can find complete information on Alpha Professional Managed Dedicated Servers at http://www.theplanet.com/managed-dedicated-server/.

-Todd

Brett SchechterAt The Planet, we’re excited about the holiday season. We’ve had a great year, so this is a perfect time to look back on 2007 and store away the memories much like one would store server backups in our data centers. How’s that that for a convenient segue into a discussion about The Planet’s backup solutions?

We currently offer NAS, DiskSync, Dedicated SAN and Dedicated Backup Server options, and as the resident backup and storage guru on the Product Management team, I love sharing backup knowledge with our customers. What question do I get most often? Easy: What is the difference between

What is the difference between NAS, DiskSync and the Dedicated Backup Server?

Backup NAS (Network Attached Storage) is storage space allows you access over FTP. You write or provide the software to create and send backups to your NAS, and it functions as a reliable external disk to protect your data and store information separate from your server. Think of it as a target disc, albeit a pretty small one. You can buy NAS space from The Planet in increments ranging from 20GB to 200GB, and our typical NAS setup accommodates many users on each of our available NAS devices.

Our DiskSync product offers a much more complete SAN (Storage Area Network) infrastructure backup solution with the ability to schedule full backups and perform restores in our managed environment. Rather than having to create the backup software, our DiskSync solution enables you to quickly and easily monitor and track your data backups. On the infrastructure side, we host the large storage network and maintain the integrity of all DiskSync user data. The SAN structure is significantly larger than a NAS device and is much more scalable. It’s able to accommodate a considerably higher number of DiskSync users and any additional space you may want or need. DiskSync backups are available in 10GB increments with unlimited capacity.

ServerWith our new Dedicated Backup Server (DBS) solution, you become the admin for the entire system. You get a dedicated server with the R1Soft CDP Server software/license installed, and full root access. You have the ability to manage backups and delegate authority to users and sub-users, and you manage the OS, which allows for true customization for any of your more complex backup needs. We’ve found that many customers want this complete control and the peace of mind that each DBS is individually encrypted for data security since no other users access your DBS. Our most popular Dedicated Backup Servers come equipped with 500GB, 1TB and 1.5TB of data, but we’re always open to a challenge if you need more.

While that’s a quick rundown of our three main backup solutions, it succinctly explains a few of the key differences I like to communicate when asked to run through the options. We feel this array of products can meet the needs of almost any user, so if you have additional questions about backup solution implementation or if you would just like a little more information, visit our Backup page or post a quick comment to let me know.

-Brett

 
 

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