What Happens in a Network Operations Center?
August 18, 2008 by Katie Solan, Public Relations in Fun Stuff, Tech Stuff, The Planet
The Planet’s Network Operations Center, although located in a prominent spot here at our Houston headquarters, is shrouded in a bit of mystery. Not exactly a “whodunit”-type mystery, but enough that when I walk past the blue-lighted, mission control-type room during my daily jaunts around the office I wonder, “Why do the NOC technicians get to watch CNN all day?” (Hint: Not because of Anderson Cooper’s smoldering good looks.) “What’s the purpose of all those monitors at the front of the room, exactly? Can I pull up the same information on my desktop?” (Spoiler alert: I can!) And, “Why is the room blue?”
To provide the answers to all of my burning NOC questions, I asked Vice President of Network Operations Stan Barber to lead me (and by default you, oh faithful blog readers) on a tour of The Planet’s NOC.
Take a look at the video below for the inside scoop on this cerulean wonder, and its role in providing great service to our customers.
The mystery of its blue lighting? Still under investigation.
