Paddles Up!

May 7th, 2008 by Kevin Hazard, Web Hosting Evangelist in Evangelist's Corner, Fun Stuff, The Planet

Kevin HazardYou’ve seen a few glimpses of our company culture in recent blog posts, so it’s only fitting that you hear about a little boating competition last weekend, care of the Texas Dragon Boat Association.

Our CFO Kevin Klausmeyer threw down the gauntlet a couple months ago in a team-wide email: “Let’s pit the managers against the rest of the company, and see who wins in a 250-meter dragon boat race down Buffalo Bayou.” Most of the folks around the office had never heard of dragon boating prior to Kevin’s email, but as soon as the inter-office challenge was put on the table, everyone made a point to find any relevant YouTube videos and Wikipedia articles and start training for what was sure to be an epic showdown.

The Texas Dragon Boat Association’s May Festival course accommodates three 22-person dragon boats at a time — each dragon boat having one “drummer,” twenty paddlers and one steersperson. Each team races at least three times and needs a minimum of 8 females and 8 males in the boat for each race.

Before you write off the athleticism of the event and start humming “Row, Row, Row Your Boat,” you should note that these dragon boats can range from 30 to 100 feet long and only a few feet wide (just enough for one paddler on each side), each race is less than two minutes, and it’s a full-body workout. Teamwork and technique are the two most important components in a dragon boat race, so each of our teams had several practices to get everyone on the same page.

The managers chose to race under the name “The Planet Big Dogs,” so it was only fitting that the non-managers entered the competition as “The Planet Underdogs.” The other teams in the event couldn’t help but fear us as they read our team’s description in the program:

The Planet is widely regarded as an industry-leading IT Infrastructure provider. With multiple data centers, an incredible network and stellar support, we provide small- and medium-sized businesses with customized hosting solutions to fit their needs. We also harbor a secret: The Planet’s recent move to the Bayou Place in downtown Houston was not as innocent as it seemed … it was a strategic move to attract the former Olympians currently slated to paddle for us in the dragon boat races. Following a recent trip to the Yangtze River in China where we practiced our craft on the backs of real dragons, The Planet’s teams have consistently averaged 63 mph in nightly training races at a secret underground facility. In the interest of sportsmanship (and because we hate making our opponents cry), we will disguise our teams as a couple of rag-tag groups of first-time dragon boaters for this event. Autographs, training tips and a dragon boat DVD/Blu-Ray lecture series will be available to the losing teams at a nominal fee following the event.

Saturday rolled around, and everyone showed up to our luau-themed tent in their team shirts, and it was finally time to back up all the inter-office smack talk. Immediately prior to the race, the Underdogs were confident, the Big Dogs were creative: Doug came over to let us know “The winning team is accepting a 10% decrease in salary,” and the rest of the managers were quick to remind us that our yearly performance reviews were coming up soon.

Undaunted, the Underdogs took to the boat, and we made our way to the starting line. Apparently, the pride of the victory wasn’t going to be reward enough, so a last-minute wager was placed: the losing team has to buy and serve lunch to the winning team. The race was on: a team from Cafe Express in boat #4, the Underdogs in boat #5, and the Big Dogs in boat #6.

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Always bet on the Underdogs.

The Big Dogs were very gracious in defeat, and we had a great time cheering for each other in rest of the day’s races.

In addition to the awards given to the fastest boats of the day, the TDBA gave a special “Spirit of the Dragon” award to the team that showed the most energy, involvement, and excitement. I’ll save you the suspense:

Spirit of the Dragon

We won!

We had more than 100 participants, family, friends and cheerleaders throughout the day, so we’ve got a LOT of pictures from the event. I’ll be posting them on a dedicated “Dragon Boat Pictures” blog page so you can retroactively participate vicariously. :-)

-Kevin

The First of April

April 1st, 2008 by Kevin Hazard, Web Hosting Evangelist in Evangelist's Corner, Fun Stuff

Kevin HazardApril 1st can be a crazy time around any office. The street smart crowd knows to be wary of “Free Donut” signs; thinks twice before borrowing a pen from a coworker; and answers every phone call with a veil of disbelief. It’s a conspiracy: everyone else on the planet is entitled to be crazy for the day.

Apparently, someone noticed the fear of impending doom in the eyes of a group of coworkers and decided to help them prepare for April Fools’ Day by providing an age-old tool from a conspiracy theorist’s toolbox … The tin foil hat. Apparently, the pranksters helpers ran into a problem: they didn’t have hat sizes for everyone. All hope was not lost, though. A communal hat was created over eight full cubes (with a perimeter of about 125′) to protect the inhabitants from the crazy lurking outside.

Todd and I have been accused of pranking helping from the moment we walked into the office this morning.

For good reason:

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P.S. Irene has yet to retroactively grant her permission to us. :-)

Here’s to You, Cubicle!

March 21st, 2008 by Ali Lastrapes, Marketing in Marketing, The Planet

Ali LastrapesAccording to Time Magazine’s blog, yesterday was the 40th birthday of the beloved Cubicle. We’ve all had them at one time or another. Some good and some … well … I’d rather work in a hole.

At The Planet, we have an open-concept work environment filled with fabulous “newbicles”—cubicles that are neither drab, dreary or soul-sucking. We have shelves, fun white boards and a really large workspace to spread out on.

The Planet's Office

I wasn’t sure I was going to be thrilled with the arrangement when I first heard about it, but I’ve grown to love it. They are big enough that we aren’t squished on top of each other and the white noise that’s piped in really helps give you privacy. I like being close to my team, too. I just have to roll around on my chair to talk to them!

So, in celebration of the birth of these little gems, I thought we’d pay homage to our friend the cubicle—picture style.

Some prefer a really business- like atmosphere. *cough* …Accounting… *cough*

The Planet's Office

Some like to show off achievements. (Hi Phil!)

The Planet's Office

Others prefer to decorate with some panache… (Guess whose sits there? w00t!)

The Planet's Office

Some need a sufficient place to primp or get food out of their teeth.

The Planet's Office

Most love to display their collectibles (better known as toys).

The Planet's Office

Note: We obscured some super-secret plans on the white board.

The Planet's Office

The Planet's Office

Beware of this dude. He’ll pelt you with that giant koosh ball or nerf gun when you least expect it.

The Planet's Office

Never fear. Scully and Mulder are here to protect us from the abnormal… well, extra abnormal.

The Planet's Office

Excuse me, I believe you have my stapler…

The Planet's Office

Happy Birthday, cubicle! Don’t worry, 40 is the new 30. You still look fabulous.

-Ali

A Downtown Welcome

December 18th, 2007 by Kevin Hazard, Web Hosting Evangelist in Doug's Place, Evangelist's Corner, The Planet
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Celebrate The Planet Day!

December 12th, 2007 by Kevin Hazard, Web Hosting Evangelist in The Planet

Kevin HazardPut on your party hats, lace up your dancing shoes, and line up at the punch bowl. It’s officially The Planet Day in Houston, Texas! To celebrate our move to Bayou Place in downtown Houston, the Mayor of the City of Houston proclaimed:

The Planet is the world’s largest privately held dedicated hosting company. The company provides IT infrastructure solutions to more than 22,000 small and medium-size businesses and hosts 3.1 million Web sites worldwide. The Planet offers the best choice of servers, software tools and world-class support, and is backed by state-of-the-art facilities and unmatched network connectivity. The Planet helps turn information technology into a powerful competitive advantage that enables companies to successfully grow their businesses.

Headquartered in Houston, and with additional data centers and offices in Dallas, The Planet’s move represents a significant step in the company’s growth, bringing together in a single location a broad base of operations under one roof.

To commemorate this important day in its history, The Planet is making a generous contribution to the Houston Technology Center, which further underscores its commitment to the HTC mission and to the technology community in our city.

On December 12, 2007, The Planet will host its Grand Opening at Bayou Place. On this auspicious occasion The City of Houston extends best wishes for a successful and rewarding event.

Therefore, I, Bill White, Mayor of the City of Houston, hereby proclaim December 12, 2007, as

The Planet Day

in Houston, Texas.

Here’s an updated picture of the proclamation. Click the image for a larger view.

Proclamation

Needless to say, our team is excited to celebrate this holiday! We’ve got a ribbon-cutting ceremony this afternoon, and we are in the process of preparing our two Houston offices to be consolidated into the new location this weekend so we can hit the ground running next Monday morning.

Our office tours in Houston and in Dallas are still among the most viewed posts on our blog, so I’ll add another tour post to the collection with pictures from the new building within the next day or two.

-Kevin

Spoooooky

October 31st, 2007 by Kevin Hazard, Web Hosting Evangelist in Evangelist's Corner

Kevin HazardDon’t act like you’re surprised. It happens to be October 31, the day widely celebrated as Halloween, so I’d be remiss if I didn’t give you a look behind the scenes at the creativity of some of the folks here in Houston. Following a communal sugar rush from an abundance of candy and cake, I snapped a few pictures of some of the costumes seen around the office today.

The array included some that were funny, others that were creepy and a few more that were outright scary. Needless to say, we made for an interesting thematic juxtaposition: a dark knight with Super Mario and someone dressed as grapes … with a pirate thrown in for good measure.

The Planet Halloween

We weren’t able to get the whole group together at one time for a picture since people had to run in and out to take care of their work, but the above picture is a good snapshot (pun intended) of the broad costume spectrum.

The Planet Halloween

I know what you’re thinking, and I completely agree … “Awesome.” The best part: When Mario (Jason) hit the “?” box, it made the “bling” sound of coins or the *insert relevant onomatopoeia* sound of the mushrooms from the Super Mario video games.

The Planet Halloween

I am not ashamed to admit that I was absolutely terrified of Chucky from the Child’s Play movie line when I was younger. I am, however, ashamed to admit that I might still be terrified of him (and Daniel by association).

The Planet Halloween

“I’m gonna stay by the bar … and put out the vibe.” I am wildly envious of Chris and Kelly here. I’d naturally want to wear a powder blue or bright orange tux on Halloween to pay homage to Dumb and Dumber, but I’m afraid that if I actually got one of the costumes, I’d wear it at least 250 days out of the year.

The Planet Halloween

Imagine you’re walking down the street and you see Doug in this suit coming your direction. Would you (a) Move across to the other side of the street; (b) Put your head down and walk by him quickly; (c) Slow down and talk to him; or (d) Turn around and run away as fast as you can? The correct answer: (d).

The Planet Halloween

While International Talk Like A Pirate Day has passed, the unofficial “Dress Like a Pirate Day” is upon us. Josh’s costume actually led to quite a tense situation … it’s a commonly known fact that Ninjas Hate Pirates (and vice versa), so you can imagine the awkwardness when we were told that a ninja was in our midst.

The Planet Halloween

Unfortunately, ninjas cannot be seen by the naked eye. Trust me, there was a ninja in front of that wall when the picture was taken … At least I THINK he was there.

Happy Halloween!

Data Centric

August 7th, 2007 by Kevin Hazard, Web Hosting Evangelist in Data Centers, Evangelist's Corner

Kevin HazardSurprise! I’ve got some data center pictures for you. I’m sure this post caught you completely off-guard, so I’ll give you a moment to let your heart rate settle. If you want to call all of your friends to let them know that another incredible picture post is now available, I will wait for that as well.

Everyone ready for me to proceed? All heart rates back in the normal 60-100 beats per minute range? I can’t promise that your heart won’t race again as you get a partially serious tour of one of our Houston Data Centers, but for right now, we are safe. A couple months ago, Brooke posted a note about our Virtual Data Center Tour, and in the comments, a “real life” data center tour was requested, so here we are. I’ll give you a more focused picture tour of the data center, and if THAT isn’t enough, I’ll dust off the transporter and start taking reservations.

Data Center Tour

This row is one of our “hot rows.” I could have taken a picture of the fronts of all of the servers with all of the pretty lights, but this side of the servers is what you really want to see from your data center. Every cable is individually marked and designated for a specific server on that rack.

Data Center Tour

See … I told you. Because the labeling and organization of each of the cords is harder to capture up-close with the larger boxes, this picture was taken behind one of our rack-mounted server racks. Don’t worry … I didn’t unplug boxes 2 and 3 on this rack to show more of the cords, but I can’t promise that I didn’t unplug ANYTHING …

Data Center Tour

This picture was taken immediately after I finished taking some crazy pills, and when I look at it, I can’t help but think of Mitch Hedberg’s “Bigfoot” observation:

I think Bigfoot is blurry, that’s the problem. It’s not the photographer’s fault. Bigfoot is blurry. And that’s extra scary to me, because there’s a large, out-of-focus monster roaming the countryside. Run. He’s fuzzy. Get outta here.

In this case, it was the photographer’s fault.

Data Center Tour

It can be argued that this picture isn’t really showing a whole lot, but I find the detail to cleanliness and organization extremely impressive. I had to recruit Aaron to give me a run-down on what each of the wires carries, and here’s the run-down:

  • Pink: Local Switch to Regional Switch
  • Yellow: Regional Switch to Distribution Router
  • Blue: Primary Network
  • Brown: Isolated Network
  • White: Remote Reboot Unit to Remote Reboot Controller
  • Orange: Out-of-Band Network
  • Black: Environmental Sensor
  • Purple: Lunar Module Recharge Antiquantifier

I’ll let you guess which one of those I made up.

Data Center Tour

This cage houses our transport equipment. You thought I was joking about the transporter in the second paragraph? Pshaw… I don’t joke around with Star Trek references. If you look closely at the top left of the picture, you can see an orange plastic protective sleeve; that’s where the “interwebs” come from. More technically, that tube is the “pipe” or transit fiber that connects our data centers to the World Wide Web.

Data Center Tour

This picture features some of our edge routers (in blue) and core routers (in black, to the right of the edge routers).

Data Center Tour

When I walked into the data center, I felt like I was in a Sierra Mist commercial. If I had to guess the temperature outside in Houston, I would guess that it’s in the 120-130 degree vicinity (highly exaggerated), but as soon as you open the 3rd or 4th locked door to enter the data center, you get a wave of 68-70 degrees (not exaggerated).

Data Center Tour

This is the third phase of this data center’s space. When I came to Houston a few months ago, this phase was just getting raised floor installed, and I was surprised to see that the floor was “raised” about three feet from the ground. What goes under the floor in that three foot gap? Well, magic and rainbows, of course … along with power cables and the under-floor A/C vents.

Data Center Tour

This room has a caution sign on its door: “ACID.” As I was walking through the data center, snapping these pictures, one of my coworkers (who shall remain nameless), saw the sign and in a quizzical tone said, “A. C. I. D.? … I wonder what that stands for.”

While I was trying to come up with a smart-ass response to poke fun at that question, he (or she) sheepishly realized that “A. C. I. D.” might actually spell “acid.” The picture you see above is in the Uninterrupted Power Source room… which happens to be filled with batteries which happen to have battery acid which happens to lend itself to a warning sign. If the data center loses power for any reason, the batteries in this room immediately shoulder the energy load while the generators start-up.

Data Center Tour

This picture — and the next picture — were taken in the power transfer switch room. This area is the brain deciding where power is coming from (outside electricity, battery or generator) and where it is going (which phase of the data center).

Data Center Tour

These are the power transfer switches for each of the three phases of this data center. Needless to say, I didn’t touch anything in this room.

Data Center Tour

Generators. Four of them. Big ones. With such a large data center requiring so much power (and so much redundancy), our power backup couldn’t be a hamster in a wheel or a lawn mower engine. To get a perspective of how large each of these generators is, please see the picture below where I shamelessly cameo again.

Data Center Tour

Now, I’m anywhere between 6′3″ and 6′9″ depending on which convenience store I’m leaving (joke reference: Ron White), so these generators each have to be around 18 feet tall and 10 feet wide.

Data Center Tour

This picture features one of our data center NOCs (Network Operations Centers). These folks monitor the data center and are the “hands” that work with our server hardware.

As PBS would say, these tours were made possible by viewers like you. If you’ve got any more requests for pictures or brilliant insight from me, don’t be shy about sharing them.

- Kevin