Please, No Flash Photography
August 1, 2007 by Kevin Hazard, Web Hosting Evangelist in The Planet
Alright, alright … you can sit down and stop applauding. I know you are excited to see multiple blogs from me in the course of only a few days, but I am far too humble to accept the ovation that I so clearly deserve. I have officially been employed by The Planet for 26 days as of this blog post, but I haven’t really done my job to give you a real “look” inside the company.
There’s no need to fear (shout out to all of you UnderDog fans out there) … I have begun my quest to unveil what the “behind the scenes” looks like here with a picturesque view of The Planet’s Houston offices. I hear the unanimous groaning of the audience that this post will not include my discourse on the meaning of life or my thoughts on the best colored shoes for any occasion, but those topics can stay in the hopper for a rainy day (which is not very uncommon here in Houston as of late).

If you can place where “It’s Business Time!” comes from, you get an air-5 (think of it as an internet “High Five“) directly from me. Typically, the white boards in nearly every room in the office are filled with scribbled half-writing and diagrams, but that message seemed the best opening to our tour. Click on any of the below images for a full-sized version, and please excuse any poor photographic composition. I’m an expert in a lot of things, but photography is not one of them.
I took this picture in the lobby of our headquarters, and it could use a little explanation. At a recent company meeting, teams of employees got “The Planet” building blocks to compete for a “Best Design” award, and the constructions that survived the car ride back to the office are on display in several places. There is a deeper, more philosophical meaning for a bridge-like construction deep in the heart of Texas, but I’ll leave those intricacies for another post.
71% of the Earth is covered by water, so what better than a mini-ocean behind our reception desk? If you look closely, you can see every fish in The Planet (note: this cheesy wordplay could potentially be a staple in my posts).
This conference room is linked with the other Planet offices via video and audio conferencing. Because our team is separated by a few hundred miles, face-to-screen-to-face is a great alternative to email or phone conferences for our weekly meetings. The most legendary and mythical of the meetings: The 7:30 a.m. “State of the Company” management meeting first-thing Monday morning. Well, some people get in at 6 a.m., so it might be fourth-thing Monday morning for them.
The Oasis, The Water Cooler, The Place Where Diets Go To Die … you can take your pick of names for this area. A coffee machine waiting in the wings, caffeinated drinks in the fridge, and countless snack possibilities make this a dangerously amazing place to hang out.
My desk. Can you just see the awesomeness emanating? If you click on the above picture to see the larger version, you can see a Homer’s head Rubick’s Cube, a Sudoku Rubick’s Cube, a Nerf Buzz Saw and a uniquely functional “door on top of two filing cabinets” desk.
This is Doug Erwin’s office. No huge view, no fancy chairs, no expensive desk. It gives great insight to the way Doug operates and “I’m here to get it done” mentality.
This is where the magic happens. Our tech support folks collectively take up residence in this area 24×7x365. You’ll note that we make every attempt to block out as much natural light as possible since everyone knows that the best work on the Internet is done with extremely limited exposure to that “sun” thing.
I’ll give you two guesses as to this area’s function, and the first one doesn’t count. If you are curious as to which of the tables is the “cool kids’ table,” the answer is easy: whichever one I grace with my presence.
All work and no play makes Jack a dull boy. So we’ve got a pool table and treadmills (along with some other toys) available to all of our employees. Scroll down to see the “other toys.”
Since I’m new here, I’m flying under the radar when it comes to table tennis and foosball. I made quite a name for myself by winning the table sport biathlon gold medal at the little-known “Indoor Recreation Games.” As a note, I completely fabricated that fact in my utter modesty. I apologize.
Clearly, this is not an exhaustive tour of our offices here in Houston nor does it even scratch the surface of the setup we’ve got in Dallas. But it’s a peek at “A Day In The Life of A Planet Employee.”
Before you grab your torches and pitchforks to hunt me down and scream obscenities about not seeing any of the data centers, I will disclaim that I can get a few in-action pictures in a D.C. or two in a future post. But there is so much to see , that if I included pictures from that side, this post would read like “War and Peace.”
- Kevin




























August 1st, 2007 at 9:43 am
I think “It’s Business Time” comes from Flight of the Conchords?
August 1st, 2007 at 10:18 am
Bingo! Their HBO series is definitely an acquired taste, but it is pretty easy to acquire the taste if you watch some of their stand-up clips on YouTube.
August 1st, 2007 at 3:36 pm
Just wanted to point out… in “The Oasis”
That first water fountain, the one on the right, has no button or lever. It’s either motion or heat activated, I haven’t sorted that out yet…
But it gets better… you can’t just walk up to it and have it serve you water… oh no. For some totally strange reason, it only responds when you turn around and it is facing your back-side.
Strange, strange little machine.
August 2nd, 2007 at 10:33 am
ahhh yes… the ever useful butt-detecting water fountain.
maybe the manufacturer put the sensor from an auto-flush toilet in by mistake.
August 7th, 2007 at 5:03 am
[...] I’ve got some data center pictures for you. I’m sure this post caught you completely off-guard, so I’ll give you a moment to let your heart rate settle. If you want to call all of your [...]
August 8th, 2007 at 1:10 pm
[...] I’ve got some data center pictures for you. I’m sure this post caught you completely off-guard, so I’ll give you a moment to let your heart rate settle. If you want to call all of your [...]
August 9th, 2007 at 12:35 pm
Looks like a beautiful place to work. I wish I could afford to have my home office designed so well.
August 9th, 2007 at 2:34 pm
Nice pics. Which the break room at my work looked like that. Next time I come to Dallas we will have to have a ping pong tournament.
August 21st, 2007 at 1:22 pm
[...] I could add a disclaimer on the picture quality, but if you’ve endured the last few picture-laden posts, you’re probably desensitized to the blurred focus and poor photo [...]
November 28th, 2007 at 2:23 pm
The tech support area, is it the only tech support area for all the data centers or every data center has a seprate tech. support area?
So this is the place from where i have been getting support since 4 years
November 28th, 2007 at 2:58 pm
The tech support area in that picture is the primary “call center,” so you will probably speak with someone there if you submit a tech support ticket or give us a call. Each data center is staffed with the folks who help you take care of installations, upgrades, and hardware-related tickets.
December 7th, 2007 at 10:35 am
So there are also “small support area’s” like this in each data center, to do things where you might need physical access to server.
December 12th, 2007 at 10:16 am
[...] office tours in Houston and in Dallas are still among the most viewed posts on our blog, so I’ll add another tour [...]
June 17th, 2008 at 12:25 pm
I know you are trying to be engaging but by laying on the extra cheese you are making your company look cheesier than it should for business that thousands of other businesses depend on.
June 17th, 2008 at 4:07 pm
I certainly appreciate the feedback, Robert.
I see that in one of your two accounts, you are hosted in H1, so after the electrical outage, it’s understandable that you would assume that the manner in which we communicate the human aspect of our company is somehow indicative of how the outage occurred or how we responded to it, but that is certainly not the case.
We plan on following up with details on the outage and the response as soon as we have the entire facility back on permanent utility power, and in that assessment, we’ll hold the cheese.