Looking for Big Ideas
May 31, 2007 by Steve Kahan, Marketing in Marketing
A couple of months ago we sent out a survey to all of our customers to get a barometer on how we’re doing. The response rate was way better than we expected and way beyond typical survey response rates. So thanks to everyone who took the time to let us know what’s on your mind. It really helps us do a better job, which is always on our minds here at The Planet.
I’m going to throw this out and see what happens. If you have ideas about what we can do to grow our business with new products and services for our dedicated servers that are important to you, let me know. Like for instance are there servers our competition offers that we don’t and you want? Is there an application you’d like that we don’t provide?
For the first and best ideas that we decide to pursue, I’ll send a $250 American Express gift card. With your feedback, we can consider how we might be able to include it in our offerings and at prices that are spread across a lot of companies, which means a big costs savings for you. I’ll be sure to pass the credit along to those who provide the ideas too.
Thanks for letting me know what’s on your mind.
- Steve
June 5th, 2007 at 3:46 pm
Offer better mail server options. I’m considering one of your self managed servers to host a web site. I think an option to link up my businesses domain to Google Apps Email service would be great. https://www.google.com/a/help/intl/en/admins/smallbiz_benefits.html
June 5th, 2007 at 4:59 pm
Steve, send me an email. I have some ideas.
June 5th, 2007 at 5:58 pm
Jeff - Thanks for the input. Keep the great ideas and suggestions coming.
June 5th, 2007 at 5:58 pm
Douglas - I’ll be in touch via email.